The website is basically open 24 hours a day, 7 days a week.
However, we go to Japan twice a year for two to four weeks to purchase materials. The online shop will be closed during that time.
Your Payment is Secure
We provide you with a secure worry-free shopping experience. The pages where you will enter your details use SSL for security.
Payments are processed outside the website, using Paymark Click secure payment models.
We also accept payment by PayPal, or you can pay directly into our bank account using your preferred method (online, telephone, or physical banking).
If you have any concerns about ordering online, you are welcome to contact us.
Note: We do not store your credit card numbers on our server.
Your details are Private
We are committed to protecting your privacy. We do not ever sell or disclose our mailing lists or customer information to any other third party, unless required by law. Your confidence and privacy is important to us.
Any details you provide when placing orders or inquiries will be treated in the strictest confidence and used to process your order. To make future ordering easier and quicker, we will retain your name and contact details on our mailing list. If you wish to be removed from our mailing list please email us.
